March 7, 2016

Coaching Programs

WHAT IF THERE WERE GREAT OPTIONS FOR EVERY BUSINESS CHALLENGE YOU ARE FACING?

 

My sales leadership team lacks the time and skills to execute effective sales skills development in the ongoing meeting program we maintain:

  • We need to find more opportunities
  • We need to find better opportunities
  • We have to close a higher percentage of opportunities
  • We have to compete more effectively
  • We have to protect our profit margin more effectively in negotiations
  • We have to set expectations more effectively and better position ourselves for customer satisfaction success
  • We have work more effectively as a team in major account opportunity situations that warrant team efforts
  • The list goes on and on

My customer service leadership team lacks the time and skills to execute effective skills development in the ongoing meeting program we maintain:

  • We need to more effectively handle upset customers
  • We have to a better job of steering a customer towards a success path when we have to have to have their help to solve an issue
  • We have to do a better job of communicating via email
  • We have to be better at getting hard commitments and making hard commitments in hot situations
  • We have to do a better job of recognizing opportunities and executing effectively when goodwill opportunities materialize
  • The list goes on and on

My sales, installation, support and accounting organizations are not working effectively together:

  • We have to stop dropping cross functional balls
  • We have to start holding each other accountable
  • We have to view other departments as teammates – not as the obstacle
  • We cannot keep pulling customers into our internal disagreements and challenges
  • We have to stay committed to process, but also stay committed to being flexible.
  • We have to be able to share feedback without it feeling like an attack, and absorb feedback without getting defensive.
  • The list goes on and on

At Finding Winners we have ongoing programs we can offer that serve team development materials and provide for practice programs that you can use to supplement your ongoing team meeting programs.  We can offer customized programs that go after specific skills that you feel need to be exercised and or team dysfunction issues that need to somehow get addressed.

Contact us for a free Assessment Test.  You are a phone call away from some interesting options you never thought you might have to go after challenges you see in how your sales or service departments execute both inside and as part of the cross functional team you need to be effective to maximize your business results.