A Comprehensive Exploration Into What Happened:
- How did you execute?
- How did competitors execute?
- How did the customer actually perceive your offering and your effort?
- Why did they go with someone else, or do nothing?
What happens if the customer won’t talk to you? It’s possible, but not probable. You are engaging us because we know how to get the conversation. We position ourselves as your VP Bus Development sincerely looking to understand what happened so we can get better as a company. We commit to not trying to make any deal rescue effort in the process and that if there is anything they are uncomfortable answering along the way – that’s okay. WE OFFER AN UNCONDITIONAL MONEY BACK GUARANTEE
How do you know the customer or internal team member is being honest or open with you? It’s possible, but not probable. You are engaging us because we know how to get to the truth, how to slide into sensitive questions without raising an answer objection. In almost every case the customer will come out of the process with a more favorable view of your company and higher likelihood to pull you back in if something goes off track with the new vendor. One client expressed their belief that a “Customer Recon” as we call it is a standard part of their get back into the deal strategy. WE OFFER AN UNCONDITIONAL MONEY BACK GUARANTEE
Contact us for your free 15-Page Coaching Guide – How to do Lost Business Calls. A how to guide which will help anyone be more successful in their Lost Business Calls.
Contact us for a free situation review. For us its always a fun conversation. For you, some great tips and if we find a fit, certainty that we are confident we can engage successfully.