Finding Winners

Customer simulation based testing & training

It's not what you are teaching them, it's how you are teaching them.

Never hire the wrong person again

Customer Engagement Skills Assessments

We open a window into someone’s customer engagement skills and propensity to learn, before you hire them.

Increase sales productivity

Customer Engagement Skills Team Development

You win more deals at better margins because your sales team engages more effectively with prospects. Becoming great at selling requires that you go to Top Gun!

Lower customer rescue Expense

Customer Engagement Skills Team Development

We teach your customer care team how to more effectively handle incoming customer issues. Fewer customer eruptions means less time and expense recovering customer satisfaction.

Fix skills gaps and solve crossfunctional issues

Continuation Programs

In many companies there are specific skills gaps worth focusing on in customer facing departments. And tremendous morale and productivity benefits from having departments learn how to work together more effectively.

40% sales productivity improvements & lower your customer rescue costs

What if you could

Know instead of hope someone has customer engagement skills before you hire them?
know if someone who is struggling on the team can make it?
Have a guaranteed way to turn someone who should be a superstar, into a superstar, 8 weeks from now?

Our programs positively touch everyone in the organization

Allen Pugh

CEO

“We were heavily invested in hiring tests and sales training, but folks were still struggling. Finding Winners gave us a window into how a candidate actually does in front of a customer before we hire them, and a training program that focuses on the precious moments when they actually engage with a customer.”

Sally Galvin

Director, People & Culture

“Having worked with just about every testing company in my career, it was astonishing to see the kind of skills and propensity to learn window Finding Winners gave us. We used it for both sales and support hires.”

Andre Vines

Sales Executive

“In the hiring process, I was excited to show them I was the one. They gave me the shot, and the Finding Winners training program turned me into a superstar.”

Jeff

Customer Care Rep

“I had only been on the help desk for 2 weeks when I went through the Finding Winners program. 8 weeks later I was moved up to the account management team. The role play process was such an incredible way to learn and become a customer support superstar.”